{"id":1963,"date":"2025-05-23T09:59:07","date_gmt":"2025-05-23T07:59:07","guid":{"rendered":"https:\/\/techlance.ddns.net\/?p=1963"},"modified":"2025-05-23T09:59:49","modified_gmt":"2025-05-23T07:59:49","slug":"tehosta-tiimisi-suorituskykya-adherence-trackerin-avulla","status":"publish","type":"post","link":"https:\/\/techlance.ddns.net\/en\/tehosta-tiimisi-suorituskykya-adherence-trackerin-avulla\/","title":{"rendered":"Tehosta tiimisi suorituskyky\u00e4 Adherence Trackerin avulla"},"content":{"rendered":"<p>Asiakaspalvelun laatu riippuu vahvasti siit\u00e4, kuinka hyvin palveluedustajat noudattavat ty\u00f6vuorojaan ja ovat tavoitettavissa sovittuina aikoina. Microsoft Dynamics 365 Contact Centerin uusi ominaisuus, Adherence Tracker, tarjoaa tehokkaan ty\u00f6kalun palveluedustajien ajank\u00e4yt\u00f6n ja aikataulujen noudattamisen seurantaan reaaliajassa.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Mit\u00e4 Adherence Tracker tekee?<\/h3>\n\n\n\n<p>Adherence Tracker mahdollistaa seuraavat toiminnot:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Reaaliaikainen valvonta<\/strong>: Seuraa palveluedustajien ty\u00f6skentely\u00e4 suhteessa heid\u00e4n aikatauluihinsa, mukaan lukien tauot ja koulutukset.<\/li>\n\n\n\n<li><strong>Visuaalinen aikajana<\/strong>: Gantt-kaavion avulla esitet\u00e4\u00e4n edustajien aktiviteetit l\u00e4hes reaaliaikaisesti, mik\u00e4 helpottaa poikkeamien havaitsemista.<\/li>\n\n\n\n<li><strong>Aikataulukalenterin integrointi<\/strong>: Yhdistyy saumattomasti palveluedustajien aikataulukalenteriin, tarjoten kattavan n\u00e4kym\u00e4n aikataulujen noudattamiseen.<\/li>\n\n\n\n<li><strong>Keskeiset mittarit<\/strong>: Seuraa noudattamisprosenttia, suunniteltua ty\u00f6aikaa, nykyisen tilan kestoa ja poikkeamien m\u00e4\u00e4r\u00e4\u00e4.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Hy\u00f6dyt organisaatiolle<\/h3>\n\n\n\n<p>Adherence Trackerin k\u00e4ytt\u00f6\u00f6notto tuo mukanaan useita etuja:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Parantunut suorituskyky<\/strong>: Reaaliaikainen seuranta varmistaa, ett\u00e4 palveluedustajat ovat tavoitettavissa sovittuina aikoina, mik\u00e4 parantaa asiakaspalvelun laatua.<\/li>\n\n\n\n<li><strong>Lis\u00e4\u00e4ntynyt vastuullisuus<\/strong>: Palveluedustajat ovat tietoisempia aikataulujensa noudattamisesta, mik\u00e4 edist\u00e4\u00e4 vastuullista ty\u00f6skentely\u00e4.<\/li>\n\n\n\n<li><strong>Tietoon perustuvat p\u00e4\u00e4t\u00f6kset<\/strong>: Yksityiskohtaiset raportit ja analytiikka auttavat tunnistamaan kehityskohteita ja tekem\u00e4\u00e4n perusteltuja p\u00e4\u00e4t\u00f6ksi\u00e4.<\/li>\n\n\n\n<li><strong>Tehokkaampi toiminta<\/strong>: Aikataulujen noudattamisen aktiivinen seuranta ja nopea reagointi poikkeamiin est\u00e4v\u00e4t ongelmien eskaloitumisen ja yll\u00e4pit\u00e4v\u00e4t sujuvaa toimintaa.<\/li>\n<\/ul>\n\n\n\n<p>Adherence Tracker on olennainen ty\u00f6kalu organisaatioille, jotka haluavat parantaa tiimiens\u00e4 suorituskyky\u00e4 ja yll\u00e4pit\u00e4\u00e4 korkeaa asiakaspalvelun tasoa. Reaaliaikaisen seurannan avulla esimiehet voivat hallita palveluedustajia tehokkaasti ja edist\u00e4\u00e4 jatkuvaa parantamista.<\/p>\n\n\n\n<p>Lis\u00e4tietoja saat Microsoftin virallisesta blogista: <a href=\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/it-professional\/2025\/05\/15\/boost-your-teams-performance-with-the-adherence-tracker\/\">Boost your team\u2019s performance with the Adherence Tracker<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-techlance wp-block-embed-techlance\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"ppLIiId7Ne\"><a href=\"https:\/\/techlance.ddns.net\/en\/microsoft-dynamics-365\/\">Microsoft Dynamics 365<\/a><\/blockquote><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8221;Microsoft Dynamics 365&#8221; &#8212; Techlance\" src=\"https:\/\/techlance.ddns.net\/microsoft-dynamics-365\/embed\/#?secret=0cJKnlRikk#?secret=ppLIiId7Ne\" data-secret=\"ppLIiId7Ne\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>","protected":false},"excerpt":{"rendered":"<p>Asiakaspalvelun laatu riippuu vahvasti siit\u00e4, kuinka hyvin palveluedustajat noudattavat ty\u00f6vuorojaan ja ovat tavoitettavissa sovittuina aikoina. Microsoft Dynamics 365 Contact Centerin [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[18,20],"tags":[17,13],"class_list":["post-1963","post","type-post","status-publish","format-standard","hentry","category-d365","category-powerplatform","tag-d365","tag-powerplatform"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/posts\/1963","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/comments?post=1963"}],"version-history":[{"count":0,"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/posts\/1963\/revisions"}],"wp:attachment":[{"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/media?parent=1963"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/categories?post=1963"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/tags?post=1963"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}