{"id":1785,"date":"2025-02-26T12:14:18","date_gmt":"2025-02-26T10:14:18","guid":{"rendered":"https:\/\/techlance.ddns.net\/?p=1785"},"modified":"2025-02-26T12:15:40","modified_gmt":"2025-02-26T10:15:40","slug":"microsoft-copilot-studio-pohjainen-asiakaskysely-uusi-askel-asiakaspalautteen-hallinnassa","status":"publish","type":"post","link":"https:\/\/techlance.ddns.net\/en\/microsoft-copilot-studio-pohjainen-asiakaskysely-uusi-askel-asiakaspalautteen-hallinnassa\/","title":{"rendered":"Microsoft Copilot Studio -pohjainen asiakaskysely \u2013 Uusi askel asiakaspalautteen hallinnassa"},"content":{"rendered":"<h3 class=\"wp-block-heading\"><strong>Nopeampaa ja \u00e4lykk\u00e4\u00e4mp\u00e4\u00e4 asiakaspalautteen k\u00e4sittely\u00e4<\/strong><\/h3>\n\n\n\n<p>Perinteisesti asiakaspalautteen k\u00e4sittely on ollut hidasta ja hajanaista. Yritysten yhteyskeskusten johtajat ovat joutuneet k\u00e4ytt\u00e4m\u00e4\u00e4n useita eri ty\u00f6kaluja palautteen ker\u00e4\u00e4miseen eri kanavissa, ja palautteen hy\u00f6dynt\u00e4minen liiketoiminnan kehitt\u00e4misess\u00e4 on saattanut vied\u00e4 huomattavan paljon aikaa.<\/p>\n\n\n\n<p>Microsoftin uusi <strong>Copilot Studio Survey<\/strong> tarjoaa modernin ja teko\u00e4lypohjaisen ratkaisun t\u00e4h\u00e4n haasteeseen. Yhteyskeskusten hallinnasta vastaavat voivat hy\u00f6dynt\u00e4\u00e4 t\u00e4t\u00e4 ty\u00f6kalua <strong>Contact Center -hallintakeskuksessa<\/strong>, mik\u00e4 mahdollistaa palautteeseen reagoinnin nopeasti ja tehokkaasti.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Reaaliaikaista ja personoitua asiakaspalautetta<\/strong><\/h3>\n\n\n\n<p>Generatiivisen teko\u00e4lyn avulla <strong>Copilot Studio Survey<\/strong> tehostaa kyselyjen konfigurointia eri kanavissa. T\u00e4m\u00e4n ansiosta:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Palautteen ker\u00e4\u00e4minen ja analysointi tapahtuu automaattisesti ja reaaliaikaisesti.<\/li>\n\n\n\n<li>Yritykset voivat hy\u00f6dynt\u00e4\u00e4 personoituja palautekierroksia, jotka mukautuvat asiakkaan tarpeisiin.<\/li>\n\n\n\n<li>Johtajat ja valvojat saavat kattavan ja selke\u00e4n yleiskuvan asiakaspalautteesta yhdest\u00e4 n\u00e4kym\u00e4st\u00e4.<\/li>\n<\/ul>\n\n\n\n<p>T\u00e4m\u00e4 innovaatio mahdollistaa joustavan ja yksil\u00f6llisesti r\u00e4\u00e4t\u00e4l\u00f6it\u00e4v\u00e4n asiakaskokemuksen, joka tukee yrityksen liiketoiminnan kehitt\u00e4mist\u00e4.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Kohti tehokkaampaa asiakaspalautteen hallintaa<\/strong><\/h3>\n\n\n\n<p>Microsoftin uuden ratkaisun avulla yritykset voivat hy\u00f6dynt\u00e4\u00e4 teko\u00e4ly\u00e4 entist\u00e4 paremmin asiakaspalautteen hallinnassa. Reaaliaikainen, automatisoitu ja dynaaminen palauteprosessi antaa yrityksille mahdollisuuden reagoida asiakkaiden tarpeisiin nopeammin kuin koskaan aiemmin.<\/p>\n\n\n\n<p>Lue lis\u00e4\u00e4 Microsoft Dynamics 365 -blogista:<br>\ud83d\udd17 <a href=\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/it-professional\/2025\/02\/21\/unlock-the-microsoft-copilot-studio-powered-customer-survey\/\">Unlock the Microsoft Copilot Studio-powered customer survey<\/a><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-techlance wp-block-embed-techlance\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"LK5cfFGRV2\"><a href=\"https:\/\/techlance.ddns.net\/en\/ratkaisut\/\">Ratkaisut<\/a><\/blockquote><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8221;Ratkaisut&#8221; &#8212; Techlance\" src=\"https:\/\/techlance.ddns.net\/ratkaisut\/embed\/#?secret=l6sOM7qEOj#?secret=LK5cfFGRV2\" data-secret=\"LK5cfFGRV2\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>","protected":false},"excerpt":{"rendered":"<p>Nopeampaa ja \u00e4lykk\u00e4\u00e4mp\u00e4\u00e4 asiakaspalautteen k\u00e4sittely\u00e4 Perinteisesti asiakaspalautteen k\u00e4sittely on ollut hidasta ja hajanaista. Yritysten yhteyskeskusten johtajat ovat joutuneet k\u00e4ytt\u00e4m\u00e4\u00e4n useita [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[24,18,20,32],"tags":[26,25,13,33],"class_list":["post-1785","post","type-post","status-publish","format-standard","hentry","category-keinoaly","category-d365","category-powerplatform","category-tekoaly","tag-copilot","tag-ai","tag-powerplatform","tag-tekoaly"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/posts\/1785","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/comments?post=1785"}],"version-history":[{"count":0,"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/posts\/1785\/revisions"}],"wp:attachment":[{"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/media?parent=1785"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/categories?post=1785"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/tags?post=1785"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}