{"id":1363,"date":"2024-06-28T19:00:20","date_gmt":"2024-06-28T17:00:20","guid":{"rendered":"https:\/\/techlance.ddns.net\/?p=1363"},"modified":"2024-06-28T19:01:29","modified_gmt":"2024-06-28T17:01:29","slug":"microsoft-dynamics-365-laajentaa-copilot-ominaisuuksia-crm-jarjestelmissa","status":"publish","type":"post","link":"https:\/\/techlance.ddns.net\/en\/microsoft-dynamics-365-laajentaa-copilot-ominaisuuksia-crm-jarjestelmissa\/","title":{"rendered":"Microsoft Dynamics 365 laajentaa Copilot-ominaisuuksia CRM-j\u00e4rjestelmiss\u00e4"},"content":{"rendered":"<p>Microsoft Dynamics 365 laajentaa Copilot-ominaisuuksia CRM-j\u00e4rjestelmiss\u00e4 tarjoten uusia ty\u00f6kaluja asiakaspalveluun. Uudet toiminnot, kuten s\u00e4hk\u00f6postiassistentti, kontekstitietoiset monikeskustelut, tapausten yhteenvedot ja reaaliaikainen striimaus, parantavat asiakasagenttien tuottavuutta ja asiakaskokemusta. Copilot auttaa agentteja nopeuttamaan ongelmanratkaisua ja tarjoamaan r\u00e4\u00e4t\u00e4l\u00f6ityj\u00e4 vastauksia asiakkaiden tarpeisiin hy\u00f6dynt\u00e4m\u00e4ll\u00e4 CRM-tietoja.<\/p>\n\n\n\n<p>Lis\u00e4tietoja l\u00f6ytyy <a href=\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/blog\/it-professional\/2024\/06\/27\/use-expanded-copilot-for-service-capabilities-in-your-crm\/\">t\u00e4\u00e4lt\u00e4<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-techlance wp-block-embed-techlance\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"Xye5w2Uj3O\"><a href=\"https:\/\/techlance.ddns.net\/en\/ratkaisut\/\">Ratkaisut<\/a><\/blockquote><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8221;Ratkaisut&#8221; &#8212; Techlance\" src=\"https:\/\/techlance.ddns.net\/ratkaisut\/embed\/#?secret=4shRVR9KuN#?secret=Xye5w2Uj3O\" data-secret=\"Xye5w2Uj3O\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>","protected":false},"excerpt":{"rendered":"<p>Microsoft Dynamics 365 laajentaa Copilot-ominaisuuksia CRM-j\u00e4rjestelmiss\u00e4 tarjoten uusia ty\u00f6kaluja asiakaspalveluun. Uudet toiminnot, kuten s\u00e4hk\u00f6postiassistentti, kontekstitietoiset monikeskustelut, tapausten yhteenvedot ja reaaliaikainen [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[24,18,1],"tags":[26,17],"class_list":["post-1363","post","type-post","status-publish","format-standard","hentry","category-keinoaly","category-d365","category-uncategorized","tag-copilot","tag-d365"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/posts\/1363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/comments?post=1363"}],"version-history":[{"count":0,"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/posts\/1363\/revisions"}],"wp:attachment":[{"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/media?parent=1363"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/categories?post=1363"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/techlance.ddns.net\/en\/wp-json\/wp\/v2\/tags?post=1363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}